EEO counseling
Early-stage counseling support to clarify concerns, identify issues, explain the process, and explore appropriate resolution options.
Federal EEO · Neutral record development
EEO support, from inquiry to review.
Support for agency EEO counseling, investigations, mediation, fact-finding, decision-support work, and quality review, tailored to the assigned issues and deliverables.
EEO Counseling, Investigations & Case Review
Choose the support that fits the assignment, participants, and required outcome.
EEO investigations
Impartial case development for assigned discrimination, harassment, accommodation, retaliation, and related workplace issues.
Mediation & ADR
Neutral discussion and resolution support suited to the case, participants, and agency process.
Fact-finding & digital review
Focused inquiries and review of authorized communications, electronic records, and available data relevant to the accepted issues.
Final Agency Decision support
Record-based analysis and organized decision-support materials within the agency’s assigned scope.
Quality review
Review reports and case files for missing information, inconsistencies, unresolved questions, and clarification needs.
Digital data is part of the factual record.
Review relevant electronic material alongside interviews and documents to understand dates, context, sources, inconsistencies, and gaps. Authorized access and the handling of records are agreed for the assignment.
Explore fact-finding and digital review →Email & messagesElectronic files & metadataAccess & event logsPolicies & business records
How the engagement works
Confirm the assignment
Identify accepted issues, agency requirements, relevant deadlines, access arrangements, and deliverables.
Develop and review
Conduct scoped interviews, examine records and digital material, and assess completeness and consistency.
Deliver organized work
Provide the agreed reports, findings, summaries, or review materials for agency use.
Common questions
Can digital records be part of an EEO review?
Yes. Relevant emails, messages, electronic documents, metadata, or available system records may be reviewed where authorized and within the assignment.
How is the work scoped?
The agency’s assignment, accepted issues, procedural requirements, deadlines, and access arrangements define the work. RMA confirms these matters at intake.
Can RMA review an existing report?
Quality review can identify gaps, inconsistencies, missing materials, and issues requiring clarification, with deliverables tailored to the engagement.
Define the support your agency needs.
Contact Case Management with the service type, assigned issues, timelines, and record-review requirements.