Resolute Mediation & Arbitration Inc.

Arbitration Services

Neutral arbitration for employment, EEO, human rights, intellectual property, business, contract, agency, and civil disputes.

Resolute Mediation & Arbitration Inc. provides professional, neutral arbitration services for parties seeking a structured alternative to litigation. RMA supports individuals, businesses, public agencies, nonprofit organizations, employers, employees, counsel, and representatives from filing through award issuance.

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What Arbitration Is

A private dispute-resolution process with a neutral decision-maker.

Arbitration is a structured alternative to litigation where one or more neutral arbitrators review the evidence, hear from the parties when required, and issue a written decision. Unlike mediation, arbitration generally results in a decision by the arbitrator rather than a voluntary settlement negotiated by the parties.

RMA’s arbitration services are designed for parties who need a clear process, neutral administration, efficient scheduling, and a professional forum for resolving disputes outside of a traditional courtroom.

Primary Areas We Serve

Arbitration Services for Individuals, Businesses, Agencies, and Organizations

RMA serves parties in employment, EEO, human rights, intellectual property, business, contractual, organizational, public-sector, and general civil disputes.

EMP

Employment Arbitration

Workplace disputes involving employment agreements, separation issues, disciplinary matters, wage or payment disputes, workplace policies, and employment-related claims.

EEO

EEO Arbitration

Equal employment opportunity disputes, workplace discrimination claims, retaliation allegations, agency matters, and employment-related procedural disputes.

Human Rights Arbitration

Civil rights, human rights, access, accommodation, dignity, workplace treatment, public-service access, or protected-status concerns.

Intellectual Property

Creative works, licensing, ownership rights, technology, digital content, trademarks, brand assets, proprietary materials, and confidential information.

BUS

Business & Commercial

Vendor disputes, business-to-business conflicts, partnership disagreements, payment issues, project delivery disputes, and commercial operating conflicts.

CON

Contracts & Agreements

Contract interpretation, breach, performance, payment, deliverables, service obligations, and written agreement disputes.

GOV

Government & Public Agencies

Federal, state, local, administrative, and public-sector matters requiring neutral administration, process management, or structured dispute resolution.

ORG

Nonprofit & Organizational

Board, governance, membership, management, leadership, internal policy, and organizational disputes requiring a neutral forum.

PRO

Professional Services

Service-provider disputes, consulting conflicts, fee disputes, project delivery issues, and professional obligation matters.

EDU

Education & Training

Institutional disputes, program matters, professional training issues, education-related conflicts, and internal process disagreements.

FAM

Family & Domestic Agreements

Disputes arising from written agreements, financial arrangements, post-resolution issues, and related private matters.

CIV

General Civil Disputes

Private civil disputes where parties seek a neutral, structured, confidential, and efficient alternative to litigation.

How to Start

What to Prepare Before Filing an Arbitration Request

To help Case Management review the matter quickly, parties should be ready to identify the agreement to arbitrate, the parties involved, the nature of the dispute, requested relief, and the preferred arbitration format.

Start in 5 Steps

Confirm the Basis for Arbitration Locate the arbitration clause, contract, agreement, policy, court order, or written consent showing that the matter may proceed to arbitration.
Prepare the Case Summary Identify the parties, explain the dispute, state what happened, list key dates, and describe the relief or outcome being requested.
Select a Service Option Choose document-only, virtual, in-person, express, full-service, or custom arbitration administration based on the matter’s needs.
Submit the Arbitration Request Send the request through RMA’s online service request process or contact Case Management for filing instructions.
Complete Administrative Review and Payment RMA reviews the submission, confirms the process, issues payment instructions, and coordinates next steps before arbitrator assignment.

Documents and Information to Gather

Arbitration agreement: contract clause, policy, court order, consent agreement, or other basis for arbitration.
Party information: names, business names, representatives, email addresses, phone numbers, and mailing addresses.
Claim summary: a clear statement of the dispute, relevant dates, requested relief, and amount in dispute if applicable.
Supporting documents: contracts, emails, invoices, notices, policies, letters, reports, exhibits, or prior decisions.
Preferred process: document-only, virtual hearing, in-person hearing, expedited review, or full-service arbitration.
Urgency and deadlines: upcoming court dates, contractual deadlines, agency deadlines, or requested hearing windows.

Service Options

Choose the Arbitration Format That Fits the Case

RMA offers flexible arbitration pathways for matters ranging from lower-complexity written submissions to high-value, multi-day hearings.

Document-Only Arbitration

A streamlined, cost-effective resolution pathway where all parties agree to proceed through written submissions only. No live hearing is conducted. Parties submit pleadings, exhibits, and written arguments, and the arbitrator issues a written decision after reviewing the record. In most document-only matters, awards are issued within fifteen (15) days following final submissions.

Virtual Arbitration

Parties and counsel participate remotely by secure video conference while maintaining procedural safeguards. This option supports evidence presentation, witness testimony, oral argument, and efficient access for geographically dispersed participants.

In-Person Arbitration

A traditional hearing environment where parties present testimony and evidence directly before the arbitrator. This format is recommended for credibility assessments, multiple witnesses, and complex factual records requiring live presentation.

Express Arbitration

An expedited pathway for parties seeking swift resolution. Express Arbitration features streamlined filing, compressed timelines, and accelerated award issuance, subject to case suitability and mutual agreement.

Full-Service Arbitration

Designed for high-value or complex disputes requiring comprehensive administration. This option may include pre-hearing conferences, detailed scheduling orders, multi-day hearings, extensive evidentiary review, and ongoing Case Management coordination.

Custom Arbitration Administration

For matters requiring tailored procedures, RMA can assist with administrative structure, process selection, submission timelines, hearing logistics, and neutral coordination based on the needs of the parties and the dispute.

General Arbitration Process

From Filing Through Award Issuance

RMA provides a structured administrative process designed to keep parties informed, organized, and prepared throughout the arbitration.

Case Submission and Filing

The arbitration process begins with submission of a Request for Arbitration and payment of the applicable filing fee. Case Management conducts an administrative review to confirm jurisdiction, service selection, and procedural requirements.

Preliminary Case Review and Process Confirmation

Parties confirm the selected arbitration format, arbitrator structure, fee model, and procedural timelines. For more complex disputes, an initial case review may determine scope, hearing duration, and evidentiary needs.

Pre-Hearing Conference When Applicable

For full-service or higher-value matters, a pre-hearing conference may clarify procedures, establish submission deadlines, address witness participation, and resolve preliminary administrative issues.

Arbitration Proceedings

Depending on the selected service option, arbitration proceeds through written submissions, virtual hearings, or in-person hearings. Parties present positions, evidence, and witnesses while the arbitrator manages the proceeding.

Arbitration Award

After reviewing submissions or completing hearings, the arbitrator issues a written, binding arbitration award based on the evidence presented and applicable law.

Post-Award Services When Applicable

Administrative post-award services may assist with clarification requests or procedural guidance. RMA does not provide legal enforcement services but can support parties with administrative questions related to the award.

Fees and Administration

Arbitrator Services and Fee Structure

All fees are payable in advance according to the selected service model. Complex, expedited, or specially administered matters may require additional fees.

Standard Fee Items

Arbitration Filing FeeRequired
Single Arbitrator$300/hour
Arbitration Hearings$300/hour per arbitrator
Document-Only ArbitrationFlat fee by dispute amount
Complex or expedited mattersAdditional fees may apply

Start Your Arbitration Process with Confidence

Resolute Mediation & Arbitration Inc. is committed to delivering neutral, professional, and efficient dispute resolution services. Whether your matter requires document review, virtual proceedings, expedited resolution, or comprehensive arbitration support, our team is prepared to guide you through every step.

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