Personalized Case Management
Once you submit your case, a dedicated case manager reviews your request, confirms the service details, reaches out to the appropriate parties, and keeps the process organized from the beginning.
RM&A Inc. Case Management
Service Request
Your preferred dispute resolution forum for mediation, arbitration, document review, and managed ADR services.
Our full-service dispute resolution team handles every detail, helping parties move through a professional, impartial, and efficient resolution experience. Submit your request, select your preferred service, and our Case Management team will guide the matter from intake through scheduling, notice, and conference coordination.
Full-Service ADR Support
Professional Case Management From Request to Resolution
RMA supports parties, counsel, agencies, organizations, employers, employees, and representatives by providing a structured intake and coordination process for dispute resolution services.
Customizable Conference Options
RMA offers flexible conference options including web-conference mediation, virtual arbitration, onsite services, hybrid proceedings, and document-only arbitration when appropriate.
Complete Coordination
Your case manager coordinates with involved parties, confirms a date, assists with mediator or arbitrator selection, handles conference logistics, and distributes formal notices.
Mediation
Facilitated negotiation for parties seeking a voluntary resolution.
Arbitration
Structured decision-making by a neutral arbitrator.
Document Arbitration
Written submissions reviewed without a live hearing.
Web Conference ADR
Remote dispute resolution using secure online conference tools.
Booking RMA Services Is Simple
Use the service request process to tell RMA what type of dispute resolution support you need. Once your request is received, Case Management will review the information and contact you to discuss details, answer questions, and coordinate next steps.
- Choose Your Preferred Service and Conference Date Select the ADR service you need and provide your preferred date or scheduling window.
- Share Your Requirements and Contact Information Provide party information, case details, contact information, preferred conference format, and any deadlines or special requirements.
- Case Management Reviews and Follows Up A case manager will contact you to discuss the request, answer questions, confirm process details, and coordinate with the appropriate parties.
- Notices and Conference Details Are Finalized Once all parties agree, RMA prepares and distributes official notices so dates, participants, neutral selection, and conference details are clearly communicated.
What Happens After Submission
RMA Keeps the Process Organized
After your service request is submitted, the Case Management team reviews the matter, confirms the requested service, communicates with the proper participants, and coordinates the conference or proceeding.
Administrative Review
RMA reviews the submitted information to identify the requested service, participants, preferred format, deadlines, and administrative requirements.
Party and Neutral Coordination
Case Management coordinates with all involved parties and assists with finalizing the mediator, arbitrator, or neutral professional assigned to the matter.
Formal Notice and Scheduling
RMA handles conference arrangements and sends formal notices so all participants are informed, prepared, and aligned on the scheduled proceeding.
Ready to Begin?
Let RMA Bring Your Resolution Within Reach
Give us a call to discuss your dispute resolution needs, or submit your case for review using the service request form above. Our case managers are here to support you every step of the way.
- Florida 407.298.3751
- Virginia / DC Metro 703.584.5504
- Toll-Free 1.866.384.4563
- Fax 407.705.3736