Arbitration Service Options and Process
Resolute Mediation & Arbitration Inc.
Resolute Mediation & Arbitration Inc. provides professional, neutral arbitration services designed to resolve disputes efficiently, impartially, and cost-effectively. Our arbitration framework is built to accommodate matters of varying complexity, value, and urgency, while ensuring procedural fairness and enforceable outcomes.
We serve individuals, businesses, organizations, and public agencies seeking a structured alternative to litigation. Our experienced arbitrators and dedicated Case Management team support each matter from intake through award issuance, providing clarity, consistency, and administrative oversight throughout the process.
Parties may select from multiple arbitration formats—ranging from streamlined document-only review to comprehensive full-service hearings—allowing each dispute to be handled in a manner aligned with its specific needs.
Arbitration Service Options
Document-Only Arbitration (Flat Fee)
Document-Only Arbitration offers a streamlined, cost-effective resolution pathway for disputes where all parties agree to proceed exclusively through written submissions. No live hearing is conducted.
Parties submit all pleadings, exhibits, and written arguments to Case Management. The arbitrator reviews the complete written record and issues a binding written decision. In most document-only matters, awards are issued within fifteen (15) days following final submissions.
This option is particularly suitable for lower-complexity disputes, contract matters, and cases where facts are well documented and testimony is not required. Flat fees are determined using a sliding scale based on the amount in dispute.
Virtual Arbitration
Virtual Arbitration allows parties and counsel to participate remotely via secure video conferencing while maintaining full procedural safeguards. This option supports real-time presentation of evidence, witness testimony, and oral argument, providing accessibility without sacrificing structure.
In-Person Arbitration
In-Person Arbitration provides a traditional hearing environment where parties present testimony and evidence directly before the arbitrator. This format is recommended for matters involving credibility assessments, multiple witnesses, or complex factual records requiring in-person presentation.
Express Arbitration
Express Arbitration offers an expedited pathway for parties seeking swift resolution. This service features streamlined filing, compressed timelines, and accelerated award issuance, subject to case suitability and mutual agreement.
Full-Service Arbitration for Complex Matters
Full-Service Arbitration is designed for high-value or complex disputes requiring comprehensive administration. This option may include pre-hearing conferences, detailed scheduling orders, multi-day hearings, extensive evidentiary review, and ongoing Case Management coordination.
This service ensures that every aspect of the dispute is handled with care and precision, supporting fair and well-reasoned outcomes in matters involving significant financial, operational, or legal considerations.
General Arbitration Process
1. Case Submission and Filing
The arbitration process begins with submission of a Request for Arbitration and payment of the applicable filing fee. Upon receipt, our Case Management team conducts an administrative review to confirm jurisdiction, service selection, and procedural requirements.
Each matter is assigned a case reference number and a dedicated Case Manager who serves as the administrative point of contact throughout the arbitration.
All arbitration matters require payment of the filing fee prior to arbitrator assignment.
2. Preliminary Case Review and Process Confirmation
Following filing, parties confirm their selected arbitration format, arbitrator structure, fee model, and procedural timelines. For more complex disputes, an initial case review may be conducted to determine scope, anticipated hearing duration, and evidentiary requirements.
This step ensures alignment among all participants before formal proceedings begin.
3. Pre-Hearing Conference (When Applicable)
For full-service or higher-value matters, a pre-hearing conference is scheduled to clarify procedures, establish submission deadlines, address witness participation, and resolve preliminary administrative issues. This conference promotes efficiency and transparency while helping parties prepare for arbitration.
4. Arbitration Proceedings
Depending on the selected service option, arbitration proceeds through document submission, virtual hearings, or in-person hearings. Parties present their positions, evidence, and witnesses (when applicable), while the arbitrator manages proceedings to ensure fairness, relevance, and orderly presentation.
5. Arbitration Award
After reviewing all submissions or completing hearings, the arbitrator issues a written, binding arbitration award based on the evidence presented and applicable law.
For Document-Only Arbitration, awards are generally issued within fifteen (15) days following final written submissions.
6. Post-Award Services (When Applicable)
Administrative post-award services may be available to assist with clarification requests or procedural guidance. Resolute Mediation & Arbitration Inc. does not provide legal enforcement services but supports parties with administrative questions related to their award.
Arbitrator Services and Fee Structure
Arbitration Filing Fee required for all matters
Single Arbitrator: $300 per hour
Arbitration Hearings: $300 per hour per arbitrator
Document-Only Arbitration: Flat fee based on amount in dispute
Complex or expedited matters may require additional fees
All fees are payable in advance according to the selected service model.
Start Your Arbitration Process with Confidence
Resolute Mediation & Arbitration Inc. is committed to delivering neutral, professional, and efficient dispute resolution services. Whether your matter requires document review, virtual proceedings, expedited resolution, or comprehensive arbitration support, our team is prepared to guide you through every step.
To initiate arbitration or discuss the most appropriate service option for your case, please contact our Case Management team or submit your arbitration request online.