Empowering Equitable Workplaces with Comprehensive EEO Solutions
Resolute Mediation & Arbitration Inc. helps federal agencies address workplace conflict, support EEO compliance, and promote fair, respectful, and legally defensible outcomes.
Professional EEO Services for Federal Agencies
Resolute Mediation & Arbitration Inc. provides Equal Employment Opportunity services designed to support agency compliance with EEOC Management Directive 110 (MD-110). Our work is grounded in neutrality, procedural integrity, confidentiality, and respect for all participants.
We assist agencies with EEO counseling, formal complaint investigations, mediation, fact-finding, and Final Agency Decision support. Each engagement is tailored to the agency’s mission, timeline, regulatory obligations, and case-specific needs.
Built for Compliance and Clarity
Our objective is simple: help agencies develop complete, organized, and defensible records while treating employees, managers, witnesses, and stakeholders with professionalism and care.
We support early resolution where appropriate and provide thorough, neutral case development when formal complaint processing is required.
Our EEO Service Areas
EEO Counseling
Confidential counseling support to help employees and management understand the EEO process, identify claims, clarify rights and responsibilities, and explore early resolution.
EEO Investigations
Impartial investigations into formal EEO complaints, including discrimination, harassment, hostile work environment, reasonable accommodation, and retaliation claims.
Mediation & ADR
Structured alternative dispute resolution services that help parties communicate, identify interests, preserve working relationships, and pursue practical resolution.
Fact-Finding
Targeted, issue-specific fact gathering for agencies that need a focused assessment, preliminary inquiry, or clear factual summary before deciding next steps.
FAD Support
Final Agency Decision support based on the investigative record, applicable standards, and the agency’s need for clear, well-organized, and supportable determinations.
Quality Review
Case-file and report review to identify missing documents, unresolved issues, internal inconsistencies, and items requiring clarification before final agency action.
Our Case Support Process
Intake & Scope
We clarify the agency’s needs, applicable timelines, issues accepted for review, and required deliverables.
Record Development
We gather evidence, review documents, conduct interviews, and organize relevant case materials.
Analysis & Review
We assess the record for completeness, consistency, procedural alignment, and decision-readiness.
Deliverables
We provide organized reports, findings, summaries, or decision-support materials tailored to the engagement.
Why Agencies Choose Resolute
Federal workplace matters require discretion, neutrality, structure, and a clear understanding of EEO process requirements. Resolute Mediation & Arbitration Inc. brings a practical, compliance-focused approach to every engagement.
- Experience with federal EEO procedures and MD-110 expectations
- Neutral, impartial, and respectful case handling
- Clear reporting and organized investigative records
- Customized solutions for agency-specific needs
- Confidential services designed to reduce administrative burden
Ready to Strengthen Your EEO Program?
Contact Resolute Mediation & Arbitration Inc. to discuss EEO counseling, investigations, mediation, fact-finding, Final Agency Decision support, or quality review services for your agency.
Contact Resolute