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Impartial decisions · Managed case process

Arbitration, built around the dispute.

Choose a document-only, virtual, telephone, or in-person arbitration process suited to the dispute, the parties’ agreement, and the applicable procedures.

Arbitration

Choose the support that fits the assignment, participants, and required outcome.

Document-only arbitration

A neutral reviews the written submissions and supporting documents without a live hearing. Fees follow the amount-in-controversy schedule.

Virtual arbitration

Structured conferences and hearings by web conference, with organized submissions and case-management coordination.

In-person arbitration

A hearing format for matters that benefit from participants, testimony, and evidence being considered in person.

Telephone proceedings

Telephone conferences and hearing arrangements where appropriate to the agreement and case requirements.

Document-only arbitration: scalable fees

Choose the tier for the amount in controversy. The arbitration fee is per case; applicable filing or administrative fees are separate.

Amount in controversyFee per caseNext step
Up to $5,000$400.00Choose fee
Over $5,000 through $10,000$750.00Choose fee
Over $10,000 through $25,000$1,250.00Choose fee
Over $25,000 through $50,000$1,850.00Choose fee
Over $50,000 through $100,000$2,750.00Choose fee
Over $100,000From $3,500.00Request written quote

Claims above $100,000 require a written quote before payment. View the full fee and payment information.

How the engagement works

Submit the matter

Provide the arbitration agreement, party details, claim summary, amount in controversy, and relevant documents.

Confirm the process

Case management reviews the submission, identifies missing items, and coordinates the neutral, format, fees, and schedule.

Present the record

Parties submit their positions and evidence under the agreed process and applicable RMA rules.

Common questions

How are document-only fees set?

The fee starts at $400 for an amount in controversy up to $5,000 and increases through the published tiers. The arbitration fee is per case, not per party. Applicable filing or administrative fees are separate.

How do we choose the format?

The arbitration agreement, applicable procedures, nature of the evidence, and the parties’ needs guide the format. Document-only submission requires the parties’ written agreement.

Where are the rules and filing resources?

Review RMA’s arbitration rules, process information, and applicable agreement before submitting a matter. Case Management can direct you to the appropriate filing materials.

Start with the agreement and the dispute.

Case Management will help identify the appropriate format, filing requirements, and fee tier.